Privacy policy
Updated November 1, 2026.
What we collect
Contact details: your name, email address, phone number, preferred move-in date and message, when you send the contact form.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Resi | v2.getresi.com | Receives the details you send through the contact form. | When you send the contact form (our server) |
| RealPage online leasing | 8175735.onlineleasing.realpage.com | Runs the rental application. | When you follow an Apply link |
| Resident portal | townesatuniversitypointe.loftliving.com | Resident login. | When you follow the resident portal link |
| Matterport | my.matterport.com | 3D tour. | When you open the virtual tour |
| Instagram and Facebook | www.instagram.com, www.facebook.com | Our social pages. | When you follow a link |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| OpenFreeMap | tiles.openfreemap.org | Map images on the neighborhood page. | When you open the neighborhood page |
Your choices
To ask what information we hold about you, correct it or have it deleted, call (704) 389-5534, or write to Townes at University, 336 Blackhawk Rd, Charlotte, NC 28213.
Changes
If this policy changes, the date at the top of this page changes with it.